Privacy Policy
Your privacy matters to us. This policy explains how olivaresio collects, uses, and protects your personal information when you use our financial reporting services.
Effective Date: January 1, 2025 | Last Updated: March 15, 2025
Information We Collect
We collect information you provide directly to us when using our financial reporting platform. This includes your name, email address, company details, and financial data you choose to upload for analysis.
Personal Information
- Contact details including name, email, phone number, and business address
- Company information such as ABN, business structure, and industry classification
- Financial data you upload for reporting and analysis purposes
- Account credentials and authentication information
Automatically Collected Information
Our systems automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns. This helps us improve our service and ensure platform security.
How We Use Your Information
We use your information primarily to provide our financial reporting services and maintain your account. Here's how we put your data to work:
- Generate comprehensive financial reports and analysis for your investment decisions
- Communicate with you about your account, service updates, and support matters
- Improve our platform functionality and develop new features
- Ensure compliance with Australian financial reporting regulations
- Protect against fraud and maintain platform security
We never sell your personal information to third parties. Your financial data remains confidential and is used solely for the services you've requested.
Information Sharing and Disclosure
olivaresio maintains strict controls over who can access your information. We share your data only in specific circumstances and always with appropriate safeguards in place.
Service Providers
We work with trusted third-party providers who help us deliver our services. These include cloud hosting services, payment processors, and compliance verification systems. All service providers sign strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with ASIC reporting requirements and anti-money laundering regulations.
Business Transfers
If olivaresio is involved in a merger or acquisition, your information may be transferred as part of that transaction. You'll receive notice of any such change in ownership or control of your personal information.
Data Security and Protection
We implement multiple layers of security to protect your information. Our approach combines technical safeguards, physical security measures, and strict access controls.
- End-to-end encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication for all user accounts
- Secure data centers with 24/7 monitoring and access controls
- Regular staff training on privacy and security best practices
Despite these measures, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.
Your Rights and Choices
Under Australian Privacy Principles, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.
Access and Correction
You can request access to the personal information we hold about you. If you find any information is incorrect or incomplete, you can ask us to correct it. We'll respond to these requests within 30 days.
Data Portability
You can request a copy of your data in a structured, machine-readable format. This includes your financial reports, account settings, and any other information you've provided to us.
Account Deletion
You can close your account at any time through your account settings or by contacting our support team. We'll delete your personal information within 60 days, except where we're required to retain records for legal or regulatory purposes.
Some information may need to be retained for up to seven years to comply with Australian taxation and corporate record-keeping requirements.
Data Retention and Storage
We keep your information only as long as necessary to provide our services and meet our legal obligations. Different types of information have different retention periods.
- Account information: Retained while your account is active, plus 60 days after closure
- Financial reports: Stored for seven years to comply with Australian record-keeping laws
- Communication records: Kept for three years for customer service purposes
- Technical logs: Automatically deleted after 90 days unless needed for security investigations
All data is stored on secure servers located within Australia. We don't transfer your information overseas without your explicit consent and appropriate safeguards.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze how our platform is used. You can control cookie settings through your browser preferences.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like secure login, account access, and payment processing. These cookies can't be disabled without affecting site functionality.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us identify areas for improvement and develop better features. All analytics data is anonymized and aggregated.
Preference Cookies
These cookies remember your settings and preferences, such as language choices and dashboard layouts. They help provide a more personalized experience when you return to our platform.
Third-Party Services
We integrate with several third-party services to provide comprehensive financial reporting capabilities. Each integration is carefully evaluated for security and privacy compliance.
- Banking data aggregation services for automated transaction import
- Payment processing systems for subscription management
- Cloud infrastructure providers for data storage and computing
- Communication platforms for customer support and notifications
We maintain data processing agreements with all third-party providers to ensure your information receives the same level of protection as we provide internally.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your registered email address and post the updated policy on our website.
Minor updates, such as clarifications or formatting changes, may be made without notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you don't agree with the changes, you can close your account before they take effect.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@olivaresio.com
Phone: +61 400 733 231
Address: 13-15 Altree Ct, Phillip ACT 2606, Australia
We aim to respond to all privacy inquiries within 48 hours during business days.